Hi guys

I have a prolbem with Microsoft outlook 2010 on windows 7.

Outlooks hangs/freeze randomly 2/5 times per day with no reason.

I put outlook in safe mode and the same thing happened.

I deactivated by the msconfig, the startup items ( not microsoft).

I discovered on the event logs , I have multiple licensing check status every 10mn (source : office software protection platform service) After this outlook hang. office 2010 was activated by a kms server.

Log Name: Application
Source: Office Software Protection Platform Service
Date: 1/5/2011 8:12:47 AM
Event ID: 1003
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer:
Description:
The Software Protection service has completed licensing status check.
Application Id=59a52881-a989-479d-af46-f275c6370663
Licensing Status=
1: 191301d3-a579-428c-b0c7-d7988500f9e3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 6f327760-8c5c-417c-9b61-836a98287e0c, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 30 0 msft:rm/algorithm/volume/1.0 0x00000000 256321)(?)(?)(?)])(1 )(2 )]
3: fdf3ecb9-b56f-43b2-a9b8-1b48b6bae1a7, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

Event Xml:
<Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'>
<System>
<Provider Name='Office Software Protection Platform Service' />
<EventID Qualifiers='16384'>1003</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime='2011-01-05T13:12:47.000000000Z' />
<EventRecordID>5369</EventRecordID>
<Channel>Application</Channel>
<Computer></Computer>
<Security />
</System>
<EventData>
<Data>59a52881-a989-479d-af46-f275c6370663</Data>
<Data>
1: 191301d3-a579-428c-b0c7-d7988500f9e3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 6f327760-8c5c-417c-9b61-836a98287e0c, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 30 0 msft:rm/algorithm/volume/1.0 0x00000000 256321)(?)(?)(?)])(1 )(2 )]
3: fdf3ecb9-b56f-43b2-a9b8-1b48b6bae1a7, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]

</Data>
</EventData>
</Event>

Log Name: Application
Source: Application Hang
Date: 1/5/2011 11:07:05 AM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A

Description:
The program OUTLOOK.EXE version 14.0.4760.1000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 8e8
Start Time: 01cbacdffcff16f8
Termination Time: 0
Application Path: C:Program FilesMicrosoft OfficeOffice14OUTLOOK.EXE
Report Id: caa28ec1-18e5-11e0-9992-00e0299235c8

Event Xml:
<Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'>
<System>
<Provider Name='Application Hang' />
<EventID Qualifiers='0'>1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime='2011-01-05T16:07:05.000000000Z' />
<EventRecordID>5402</EventRecordID>
<Channel>Application</Channel>
<Computer></Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>14.0.4760.1000</Data>
<Data>8e8</Data>
<Data>01cbacdffcff16f8</Data>
<Data>0</Data>
<Data>C:Program FilesMicrosoft OfficeOffice14OUTLOOK.EXE</Data>
<Data>caa28ec1-18e5-11e0-9992-00e0299235c8</Data>
<Binary>430072006F00730073002D0074006800720065006100640000000000</Binary>
</EventData>
</Event>

Log Name: Application
Source: Windows Error Reporting
Date: 1/5/2011 11:07:06 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer:
Description:
Fault bucket 1335193921, type 5
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: OUTLOOK.EXE
P2: 14.0.4760.1000
P3: 4ba8fefd
P4: fcf9
P5: 2
P6:
P7:
P8:
P9:
P10:

Attached files:
C:UsersmappAppDataLocalTempCVR51F.tmp.cvr
C:UsersmappAppDataLocalTempWERB58B.tmp.appcompat.txt
C:UsersmappAppDataLocalTempWERB6C4.tmp.WERInternalMetadata.xml

These files may be available here:
C:UsersmappAppDataLocalMicrosoftWindowsWERReportArchiveAppHang_OUTLOOK.EXE_8f8c8131b383f7aa92fd6fe5a66ea25979a8e2b_0f1efb04

Analysis symbol:
Rechecking for solution: 0
Report Id: caa28ec1-18e5-11e0-9992-00e0299235c8
Report Status: 0
Event Xml:
<Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'>
<System>
<Provider Name='Windows Error Reporting' />
<EventID Qualifiers='0'>1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime='2011-01-05T16:07:06.000000000Z' />
<EventRecordID>5403</EventRecordID>
<Channel>Application</Channel>
<Computer></Computer>
<Security />
</System>
<EventData>
<Data>1335193921</Data>
<Data>5</Data>
<Data>AppHangB1</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>OUTLOOK.EXE</Data>
<Data>14.0.4760.1000</Data>
<Data>4ba8fefd</Data>
<Data>fcf9</Data>
<Data>2</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:UsersmappAppDataLocalTempCVR51F.tmp.cvr
C:UsersmappAppDataLocalTempWERB58B.tmp.appcompat.txt
C:UsersmappAppDataLocalTempWERB6C4.tmp.WERInternalMetadata.xml</Data>
<Data>C:UsersmappAppDataLocalMicrosoftWindowsWERReportArchiveAppHang_OUTLOOK.EXE_8f8c8131b383f7aa92fd6fe5a66ea25979a8e2b_0f1efb04</Data>
<Data>
</Data>
<Data>0</Data>
<Data>caa28ec1-18e5-11e0-9992-00e0299235c8</Data>
<Data>0</Data>
</EventData>
</Event>

Could you help me ?

Thanks